7. Return Policy

At Collection Premium Paris in Ghana, we are committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, please review the following return policy to understand the conditions under which returns and refunds are accepted.

1. General Conditions for Returns

1.1 Return Period
You have the right to request a return within 24 hours of receiving your product.

1.2 Product Condition
To be eligible for a return, the product must meet the following criteria:

• The product must be unused.
• The original seal must be intact.
• The product must be returned in its original packaging without any signs of damage or wear.

2. Return Procedure

2.1 Return Request
To initiate a return, please contact us at info@collectionpremiumghana.com or via phone at 0509843537 within 24 hours of receiving your order.

2.2 Return Authorization
Once your return request is approved, you will receive instructions on how to return the product. Please ensure the product is securely packaged to avoid damage during shipping. Returns that do not meet these conditions will not be accepted.

3. Refund Policy

If the returned product meets all the conditions outlined above, we will issue a full refund within 24 hours. Refunds will be processed using the original method of payment. Please note that any shipping costs related to the return will be at the customer’s expense unless the product was faulty or incorrect.